Refund & Return

Customer satisfaction is important to us.

✅ Returns Accepted Only If:

• Wrong product delivered

• Damaged item received

• Product missing

❌ Returns Not Accepted If:

• Change of mind

• Color difference (lighting effects)

• Used or opened cosmetic items

⏰ Return Time Frame

You must contact us within 48 hours of delivery.

Products must be unused and in original packaging.

💰 Refund Process

• Refunds are processed after item inspection

• Refund time: 5–7 working days

• Shipping charges are non‑refundable